We guide your leads from the top of the funnel to post-op: sales, exams, consultations, surgeries and relationships. End to end.
What's costing your clinic patients.
LM Zello identifies and resolves the three points where high-end clinics lose results — from first contact to post-op.
Uncontrolled contact
The patient tries to make contact before closing. Your secretary answers part. The rest disappears — without anyone knowing where or why.
I don't know how many patients I lose per month. I know it's a lot.
Inconsistent service
Messages without standard, responses that don't reflect your clinic's level. Response time kills the consultation before it starts.
My secretary is good, but doesn't have support to handle volume.
Post-op chaos
WhatsApp becomes chaos. Forgotten medication. The satisfaction that should generate referrals is never captured.
I wake up at dawn responding to a patient who forgot the medication.
"The platform that grows the clinic while you operate."
Service, proposal, post-op — LM Zello executes each stage for you. You take care of the patient. The platform takes care of the rest.
From first contact to complete post-op.
Funnel, AI and WhatsApp — one system that thinks together.
The funnel isn't just a board. It's where you configure how the AI behaves, when it hands the conversation to a human, and which reminders go out — all on the WhatsApp line connected to that funnel.
The funnel configures the AI
Each stage tells the AI how to treat the person — tone, goal, what to offer. A lead being qualified is handled differently from a patient in post-op.
Escalates and switches mode on its own
Per stage you set when to hand off to a human, and the AI switches mode automatically — autonomous or copilot — depending on the situation.
Reminders on the right channel
Reminders go out through approved Meta templates, at the right time, on the WhatsApp line tied to that funnel — so everyone stays on top of what's happening at the clinic.
Two modes. You decide how much the AI decides.
Autonomous or copilot — configurable stage by stage in the funnel. You hold full control over the level of autonomy and, above all, over the rules involved and the tools the AI is allowed to use.
The AI talks and acts on its own — within the rules and tools you've allowed.
The AI drafts the reply and the action; your team gives the final OK before sending.
From first contact to confirmed appointment.
The patient sends a message via WhatsApp. The AI does the triage, clarifies doubts, informs the evaluation cost and confirms the time — verifying which city the doctor attends that day. The team comes in with the schedule already set.
The patient sends a voice note. The AI already understands.
No more sitting through three-minute voice notes. The AI transcribes the audio, understands what the patient asked and replies or routes it — same standard, right away.
While you operate, the patient confirms the surgery.
The AI accompanies the patient after the proposal — clarifies doubts, sustains the decision and keeps contact active. When the patient confirms, the system generates the date reservation link automatically. The surgery is closed. Your schedule, updated.
Exams arrive ready for your evaluation.
The patient sends exams. Indicators outside reference values are automatically flagged — and the clinical summary is delivered before surgical planning. The pre-op protocol, diet and reminders reach the patient automatically.
From discharge to return, the standard doesn't change.
Recovery protocol, diet and reminders reach the patient right after discharge. The return is confirmed at the right time. If there's a sign of attention, the team is notified. The same rigor you have in the operating room, the patient has in recovery.
Finally, control over what the clinic never measured.
Beyond running every stage, LM Zello turns each conversation into data — which funnels convert, where the patient stalls, what the feedback reveals. Analytics that consolidate the clinic's commercial performance: an area the surgeon almost never held in their hands.
A reference in surgery. In the clinic too.
LM Zello is for the surgeon who operates at a high level — and wants every step of the clinic to reflect that same standard.
Built with surgeons. Validated in real flow.
LM Zello was built for the complete cycle — not for parts of it. From first contact to post-op return, each stage was developed with high-demand surgeons in real clinical flow.
Facial Plastic Surgery · Deep Plane · High DemandReady to enter?
Sign in with your account or create a new one to start using LM Zello.